I remember working a consulting gig where a management team and an employee group were having trouble communicating.
Each group did a brief survey. The employees were asked to rate what mattered most in their jobs. The management team was asked to rate what they thought mattered most to employees.
The result? The management team thought money/benefits was what mattered most. The employees had rated money/benefits as fifth-most important. Feeling like they were making a difference mattered most to them.
Help people find ways to make a difference inside or outside the organization, and watch productivity soar.