If you want people to engage and talk with you, ask better questions. We all know that the answer to “How was your day?” will typically be “fine.” Ask a more open question.
“What was the best part of your day?” Weird? You bet! But no one will answer it with “fine.” Want a simple way to improve conversations? Take “why” out of your vocabulary.
“Why” asks another person to explain themselves to you. Open-ended questions that begin with “what,” for example, are likely to elicit thoughtful answers. Those we work with (and those we love) deserve better questions.
– Barry Goldberg, Vistage International